Reference checks allow an employer to gain unbiased insight about a candidate’s previous on-the-job performance. It verifies the information provided by the candidate on their resume and during the interview. Likewise, a resume can only tell so much – It may look like a candidate is able to do the job, but has he done the job in the past? This is where references can provide an abundance of information. You don’t want to learn the hard way about a candidate’s poor performance.
At Pre-Check, we take reference checks very seriously and are extremely thorough in order to get the best results. Most of our staff that conducts reference verifications have been doing so for years and are comfortable with the process resulting with the right questions being asked. The Pre-Check team can put an individual at ease during conversations so that more is shared about a candidate that is applicable to the candidate’s future job performance at your organization.
We can verify a variety of educational backgrounds, including degrees obtained in different countries, GED’s, and degrees earned from schools that have records that are inaccessible. An array of questions are asked to obtain in-depth responses from the reference in order to provide a better perspective of the applicant. This is a detailed process, uncovering things that might not have been discussed if the right questions were not asked. Asking open-ended questions about the candidate’s work processes, attitude, key strengths, and areas of improvement help uncover all of the information needed to help you find the best candidate for the job.
Client satisfaction is our number one priority. If there is a delay, or if more information is required to obtain verification, we will remain in contact by phone and email. The client is informed during every stage of the reference verification process. If special instructions are required, it is easy to accommodate any request. The entire process entails multiple stages of proofreading and is proofread by numerous team members giving highly accurate results.
In order to comprehend how your candidate performs on the job, it’s important to do reference checks. The best indicator of future performance is a candidate’s past performance, and prior employers are the best source. Hiring, and training a new employee involves a lot of time, and cost. It is good to know your candidates’ strengths and weaknesses before you hire them to ensure their success and your organization’s satisfaction out of their performance.
Sources: Pre-Check Employee Tamara McDonald